Welcome to Zonma Web Tech ("we", "our", or "us"). We are a premier digital marketing and web development agency based in Faridabad, Haryana, India. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zonmawebtech.com or use our services.
By using our website or engaging with our services, you agree to the practices described in this policy. If you disagree with any part of this policy, please discontinue use of our website.
Information We Collect
We collect information in the following ways:
Information you provide directly:
- Name, email address, and phone number when you fill out our contact or inquiry forms
- Business details when requesting a quote or consultation
- Messages or communications you send us via email, WhatsApp, or our website
- Billing and payment information when you engage our services
Information collected automatically:
- IP address and browser type when you visit our website
- Pages visited, time spent, and referral sources via Google Analytics
- Device information and operating system
- Cookie data (see Cookies section below)
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Send project updates, invoices, and service-related communications
- Improve our website content and user experience
- Send occasional marketing emails or updates (only with your consent)
- Analyze website traffic and performance through Google Analytics
- Comply with legal obligations and resolve disputes
- Process payments for our services
We never sell your personal data to third parties. We do not use your information for any purpose not mentioned in this policy without your explicit consent.
Third-Party Services
We may share your information with trusted third parties in the following situations:
- Google Analytics — for website traffic analysis (data is anonymized)
- Payment processors — when processing payments for services
- Email service providers — for communication purposes
- Meta (Facebook/Instagram) — if you interact with our social media ads or pixels
- Web hosting providers — our secure hosting environment where data is stored
These third parties have their own privacy policies and we recommend reviewing them. We ensure any third party we work with maintains appropriate data protection standards.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
- SSL encryption on our website (HTTPS)
- Restricted access to personal data within our team
- Secure storage of client files and communications
- Regular security reviews of our systems
However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data ("right to be forgotten")
- Opt-out: Unsubscribe from marketing communications at any time
- Data portability: Request your data in a portable format
- Withdraw consent: Withdraw any consent you have previously given
To exercise any of these rights, contact us at support@zonmawebtech.com. We will respond within 30 days.
Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us:
Zonma Web Tech
Sector 83, Faridabad, Haryana, India